‘It’s like getting Taylor Swift tickets’: Brands rush to request tariff refunds, with some snags
The second that U.S. Customs and Border Protection opened its tariff refund portal at 8 a.m. ET on April 20, tens of thousands of business owners and customs brokers hurried to submit their information. For some, the site crashed; for others, their entries received an error alert. Those who did get through breathed a sigh of relief.
“Everybody was anxious to press the button as quickly as they could,” said Rick Woldenberg, the CEO of the educational toy company Learning Resources Inc., who submitted a request for $10 million in refunds. “It’s like getting Taylor Swift tickets.”