Paper Clips

Insights that drive Packaging, Paper and Performance

November 2026

UPS Q3 revenue grows 6.7% as higher-value shipments offset package volume declines

United Parcel Service (UPS) is seeing results from its shift toward more profitable shipments and customers. The strategy helped the carrier grow revenue in its fiscal Q3 2026, even as package volume fell in the U.S. and internationally. For the third quarter ended Sept. 30, UPS reported a 6.7% revenue increase. Executives pointed to higher revenue per package and increased shipments from small and mid-sized businesses (SMBs) and enterprise customers. Network efficiency improvements also contributed to the company’s performance. The results come as UPS scales back lower-margin Amazon shipments while investing in automation and other higher-return opportunities.
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Beyond A/B Testing: How AI Is Changing the Future of CRO

A/B testing built the foundation of modern CRO. AI is now changing how that foundation is used. Experimentation teams are under pressure to move faster, personalize at scale, and prove impact, all while customer journeys grow more fragmented and AI-driven. Traditional test-and-learn cycles, with limited traffic, long build times, and one-size-fits-all winners, struggle to keep up. AI is reshaping how CRO teams generate hypotheses, prioritize tests, personalize experiences, and learn from results. However, the technology is rarely the hardest part; data readiness, team structure, and organizational buy-in often determine whether AI-driven CRO scales or stalls.
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Walmart commits $6 billion to supply chain automation

Walmart Inc. is undertaking a multi-billion-dollar expansion of its effort to improve supply chain performance with a longstanding partner. Walmart is making an initial commitment of about $6 billion to team with AI-enabled robotics technology provider Symbotic Inc. in bringing further automation capabilities to 25 U.S. regional distribution centers while supporting additional automation opportunities across its global supply chain network.
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Georgia-Pacific Invests $150M in Palatka Tissue Mill

Georgia-Pacific is investing approximately $150 million to rebuild a tissue paper machine at its Palatka mill in Florida. Work is already underway, with completion expected in the second quarter of 2028. Announced on October 28, the project involves replacing paper machine No. 4, which was installed in 1980 and produces tissue for the Angel Soft bath tissue brand. According to Georgia-Pacific, the rebuild is intended to maintain existing production while strengthening the mill's manufacturing capabilities. The investment aims to improve safety, equipment reliability, product quality and productivity through updated technologies and safety systems.
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Knight-Swift CEO says CDL crackdown could fuel lasting trucking recovery

STATUS — A supply-driven recovery is a useful frame for rate conversations: tighter capacity can lift rates even if freight volumes stay soft. Brokers should note Miller's comments on carrier vetting and insurance, since both add cost on the buy side, and the article says the upcycle could stretch into 2027 even without a strong volume rebound.A supply-driven recovery is a useful frame for rate conversations: tighter capacity can lift rates even if freight volumes stay soft. Brokers should note Miller's comments on carrier vetting and insurance, since both add cost on the buy side, and the article says the upcycle could stretch into 2027 even without a strong volume rebound.
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