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Walmart CEO says chain doesn’t use personal info to set prices

As Walmart rolls out out digital shelf labels chainwide, the retailer is making it clear it does not use customers’ personal information to help set prices.

In a statement on the company’s website, Walmart Inc. president and CEO John Furner stated that using someone’s income, shopping history or “moment of need” to charge prices more would violate the “every day low prices” business model the company has built its business on.

“We don’t set different prices based on who you are or the time of day, and we won’t,” he stated. “Your income, shopping history, urgency or what we think you could pay won’t change the price.

Walmart CEO says chain doesn’t use personal info to set prices | Chain Store Age

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