National Retail Federation Holiday Survey: Consumers to spend second-highest amount on record

There’s a reason people can’t stop touching Vuori’s joggers in the store. It’s not just the aesthetics or the fit (although those help). It’s something far more fundamental, and most…

In the last two blogs written by Michelle Houston, she covered the importance of using Contribution Per Order (CPO), instead of ROAS when evaluating the performance of marketing programs. At the end of one of those blogs, she talked about the importance of also assessing and understanding the significance of lifetime value (LTV) as part of the equation. I wanted to continue that thread and take it a step further by incorporating LTV as the last step of the proper analysis into the equation. As covered in past discussions, LTV is an important metric to track as it will vary widely by acquisition source. When applied to the first order for a new customer, CPO is the equivalent to cost or profit per customer acquired. This will vary by acquisition source as well. When CPO is combined with LTV, those metrics are a powerful tool in driving your company in the right direction (or wrong direction if you’re not careful). In the analysis below, we can evaluate the total effect that CPO and LTV have on the current and future business.

Google said on Monday that it will scrap its years-long efforts to eliminate third-party cookies on Chrome. The search company plans to keep third-party cookies for those who don’t want to disable them, but will roll out a new solution that gives people a choice of how and when to protect their privacy in Chrome. They can adjust that choice at any time. "We're discussing this new path with regulators, and will engage with the industry as we roll this out," Anthony Chavez, vice president of Privacy Sandbox, wrote in a blog post published Monday. Developers will continue to have access to Privacy Sandbox APIs, so they can invest in them to further improve privacy and utility.