How the ‘Return of Touch’ trend is reshaping holiday shopping

The federal government shutdown that started Oct. 1 is just the latest in a host of challenges, along with tariffs, inflation and signs of economic weakness, that are bedeviling businesses as 2025 winds down. This makes smaller retailers — which lack the financial buffer most big chains have — especially vulnerable as the holidays approach. “Everyone loves shouting about shopping small or local, especially during the holiday season, but this year, small businesses are heading into their busiest period with a level of uncertainty they haven’t faced before,” said Jacob Bennett, co-founder and CEO of Crux Analytics, which works with small businesses and their banks. Summer ended sluggishly for the sector, according to the Fiserv Small Business Index for September, which leverages transaction data from more than 2 million U.S. small businesses across the country: Adjusted for inflation, retail sales dropped 1.4% year over year. Foot traffic is solid, but average basket size is down, according to Mike Spriggs, head of consumer insights at Fiserv. “That tells us the American consumer is still engaged — just price-aware and promotion-sensitive,” Spriggs said by email. Then there is the shutdown, which disrupted the loan program at the Small Business Administration — both access to new loans and management of existing ones. Among other consequences, this could disrupt inventory management, which has already been roiled by tariffs.

Marketing in a pandemic…how the heck do you do that?? A lot of us in the marketing world – including yours truly – have given this question quite a bit of thought since the start of the novel coronavirus. It’s been a crazy, frightening and ever-changing situation that seems to still be evolving more than half a year since it began. With many Americans cutting down their spending at this time, every blog post, advertisement or social media post might make you feel like Prince John and The Sheriff of Nottingham – the infamous villains in Robin Hood who regularly take advantage of the people of Nottinghamshire. In reality, all you really want to do is get the word out in a way that’s ethical, responsible and connects your product or service to people who feel it will make their life better. So, how do you responsibly go about marketing in a pandemic? click read more below...

The major ad organizations are urging California lawmakers to reject a bill aimed at enabling residents to easily remove their information from every data broker registered with the state. The California Consumer Privacy Act already allows people to request removal of their information from data brokers, but on a company-by-company basis. The new Delete Act (SB 362), introduced earlier this year by Senator Josh Becker, would require all data brokers in the state to honor an opt-out request made through a single mechanism. “Without data, companies would not be able to deliver critically important products and services consumers benefit from today, sometimes without even being aware of how this data supports their safety and enjoyment of everyday life,” the groups write.