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Andy Jassy defends Amazon’s $200B AI investment in letter to shareholders

The e-commerce giant’s CEO noted the dominance of brick-and-mortar retail despite decades of disruption, but sees that as a massive opportunity.

“We’re not investing approximately $200 billion in capex in 2026 on a hunch,” Jassy wrote.

Closer to retail, Jassy reiterated the company’s investments in rural America, saying “we understand that rural customers are often de-prioritized by logistics and telecom providers because remote communities are more expensive to serve.”

“While other companies have been backing away from these customers, we’ve been running to them,” he said. “We’ve committed over $4 billion to expand our rural delivery network.”

“Our retail business is now approaching $600 billion in topline, yet roughly 80% of global retail sales still happens in physical stores,” he said. “That will change.”

Andy Jassy defends Amazon’s $200B AI investment in letter to shareholders | Retail Dive

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